What we do
Increase accessibility, improve engagement and broaden your audience with our in-house live captions.
We keep things simple and stress-free for our clients by offering end-to-end solutions. We’re not just project managers or an agency. We are professional live captioners with technical expertise in-house. We understand live environments thanks to our extensive experience and understanding of what is needed backstage to produce them. We can seamlessly slot into any production teams, speak the technical language and maximise crew, client and audience engagement for any in-person, hybrid or remote event.
From conferences to live streams or performances, our human captions aren’t just highly accurate with low latency, they look great too. We work with our clients to design and implement solutions that reflect their project requirements and boost accessibility using our in-house broadcast standard technology.
Providing quality service is at the heart of our work. From clear, expert communication and advice in the discovery and pre-production stages, to the delivery of captions for your project, we are adaptable, reliable and meticulous in everything we do.
We are Words Apart.
Courtney Pesche, Director and Senior Live Captioner
Courtney has over 10 years of broadcast experience in delivering live captions. She has previously worked internally at Sky UK and Deluxe Media as a Senior Live Subtitler. During this time, she implemented and managed the QC program for Ofcom, covered thousands of hours of live content and delivered staff training internationally.
She founded Words Apart to bring this wealth of experience to a wider client base and improve accessibility for audiences globally. Courtney also heads up our offline subtitling team and brings this meticulous level of detail and standards to the live team.
Rich Hall, Technical Director and Senior Live Captioner
Rich leads the technical delivery of the live captioning team at Words Apart. He is uniquely placed in the industry with over 15 years of experience in live production environments.
He understands the technical challenges of delivering live captions and how to implement them with high accuracy and low latency, as well as how to communicate with the wider production team. He also maintains and manages our in-house broadcast-standard equipment and software to ensure a best-in-class service for our clients.
Tried and Tested
With over two decades of combined in-house experience, we have been fortunate enough to provide live captions for world-renowned events and productions including:
The Masters 2018-2025
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Formula One 2018-2025
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FIFA Men’s World Cup 2018
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The 2021 Academy Awards
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NBA 2018-2025
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The Ashes 2019
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Rugby World Cup 2019
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Cricket World Cup 2019
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UK General Elections
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Olympics Tokyo 2020
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The Ryder Cup 2020
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UEFA Champions League 2020-2025
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UEFA Men’s Euro 2020
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US Presidential Inauguration 2021
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The Ashes 2021
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FIFA Men’s World Cup 2022
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GSK Senior Leaders Conference
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Cricket World Cup 2023
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PDC World Darts Championship 2023
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FIFA Women’s World Cup 2023
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Rugby World Cup 2023
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The Ashes 2023
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The Ryder Cup 2023
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SuperBowl LVII
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Olympics Paris 2024
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PDC World Darts Championship 2024
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SailGP 2024
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Co-op AGM
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UEFA Women's Euro 2025
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PDC World Darts Championship 2025
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The Ashes 2025
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Experian Innovation Summit
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SuperBowl LVIII
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The Ryder Cup 2025
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US Inauguration 2025
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PDC World Darts Championship 2026
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Cisco Live Keynote
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The Masters 2018-2025 | Formula One 2018-2025 | FIFA Men’s World Cup 2018 | The 2021 Academy Awards | NBA 2018-2025 | The Ashes 2019 | Rugby World Cup 2019 | Cricket World Cup 2019 | UK General Elections | Olympics Tokyo 2020 | The Ryder Cup 2020 | UEFA Champions League 2020-2025 | UEFA Men’s Euro 2020 | US Presidential Inauguration 2021 | The Ashes 2021 | FIFA Men’s World Cup 2022 | GSK Senior Leaders Conference | Cricket World Cup 2023 | PDC World Darts Championship 2023 | FIFA Women’s World Cup 2023 | Rugby World Cup 2023 | The Ashes 2023 | The Ryder Cup 2023 | SuperBowl LVII | Olympics Paris 2024 I PDC World Darts Championship 2024 I SailGP 2024 | Co-op AGM | UEFA Women's Euro 2025 | PDC World Darts Championship 2025 | The Ashes 2025 | Experian Innovation Summit | SuperBowl LVIII | The Ryder Cup 2025 | US Inauguration 2025 | PDC World Darts Championship 2026 | Cisco Live Keynote |
Our approach
Discovery
During discovery, we learn about your project, what the requirements are and what challenges or restrictions need to be considered.
Our technical director can liaise directly with your team to design a solution that fits your requirements and desired outcomes.
Pre-production
Before the event, we will begin pre-production. This typically involves research of the subject matter and training our systems to recognise client specific vocabulary and industry terms. We will coordinate testing with your team and attend any rehearsals.
Production
During the event, we will provide human live captions. We may offer multiple captioners depending on the duration of the event. Production can take place in-person or remotely.
Following the event, we can supply transcripts and create and embed captions into recordings.
Frequently Asked Questions
(FAQs)
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Live captioning, also known as live subtitling, speech-to-text interpreting and voice writing, is the real-time transcription of spoken words into text for the audience to read. This service can be used in live broadcasts, events such as conferences, webinars, workshops, meetings, live streams or performances to ensure accessibility for the D/deaf and hearing loss community or for people who need or prefer to read along.
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Our professional captioners listen to the audio and repeat it clearly in real-time using speech-to-text software tailored to their voices. This technique increases quality of the output while minimising latency. This service can be provided in-person or remotely, depending on the requirements of your project.
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Live captioning makes your event more inclusive, ensuring that all attendees, including those with loss of hearing, non-native language skills, or anyone who prefers to follow along with written text, have equal access to the information being shared.
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Live captioning can benefit any sized project, including, but not limited to:
Conferences and seminars
Webinars and virtual meetings
Corporate presentations and keynote speeches
Annual General Meetings (AGM)
Panel discussions
Workshops and training sessions
Live performances
Concerts
Broadcast television
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Yes, we can provide live captioning in various languages. Please contact us for specific language availability or if you need multi-language captioning for your project.
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Whilst AI can certainly provide interesting solutions, our human-only approach to captioning ensures total control over the quality and offering nuance to the output through the ability to distinguish speakers, accents, terminology and other variables that could affect the captions.
We care about every project we take on and believe in connecting with our audience through a service made by humans for humans.
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Our experienced captioners are trained to deliver highly accurate captions. Whilst 100% accuracy is not realistic in a live environment, we train and prepare for every project in advance to achieve the highest level of accuracy possible. We also offer post-event editing to provide transcripts of the live captions.
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Yes, we offer the option to provide a transcript of the captions after the event. This can be used as a text copy of the content or as a basis to create offline captions that can be embedded into the recorded video.
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We will work with you to provide end-to-end solutions tailored to your project. For in-person events, we can integrate seamlessly into your production or AV team and work with them to provide the best output.
For virtual events, we integrate with popular platforms like Zoom, Microsoft Teams, and others. We will work with you to ensure everything runs smoothly.
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We recommend booking in advance to ensure availability. However, feel free to reach out and we'll do our best to accommodate your needs.
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The cost depends on factors such as event duration, complexity, language requirements, and whether the event is in-person or virtual. Please contact us for a personalised quote based on your specific needs.
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Technical issues can occur in live environments. Our team can mitigate risks and outages by working with you in advance to prepare redundancy systems and solutions tailored to your project.
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To get started, simply contact us via our website contact form below or email us. We'll discuss your event details, requirements, and help you determine the best solution. We will guide you through the entire process.
